ISO 20000 Consultancy, ISO 20000 Certification, ISO 20000 Documentation, ISO 20000 Training:
(ISO 20000–Information Technology Service Management)
ISO 20000 is an internationally – recognised standard for ensuring that organisations have in place integrated processes within their organisation to promote effective managed services within an IT environment.
Also Improved relationship between different departments via better definition and more clarity in terms of responsibility and goals. And helps to create a stable framework for both resource training and service management automation.